An origination is the outcome of the desire of a group
of co-activists of a given calling to organize their group activity effectively
and profitably. Given that an organization needs a hierarchy to function, and,
indeed, to exist, the group seeks to create one for it. The hierarchy, then,
comes into being by the process of election, selection, and / or both for the
ostensible purpose of promoting the interests of the group to which it owes its
existence.
Human nature being what it is, each member of the
group, though working for the group interests at large, seeks to promote or at
least protect his individual interests, within the group, as he perceives them.
It is this compulsion that influences the nature and quality of the hierarchy.
As can be expected in such a background, the leadership naturally passes on to
those individuals who generally seem to represent the common interests of the
group. This is essentially a status-quo approach to leadership selection, which
severely restricts the elevation of capable and competent people to leadership
positions. Generally, the group dynamics favor either mediocre people with a
pliable image, or those with a commitment for self-promotion.
Fortunately, however, in those groups where the group
interests take precedence over individual interests, made possible by the
collective enlightenment or a shared ideology of the group members at large,
capable, and competent leadership emerges. This can be described as the professional
approach to the leadership formation. Here the accent of the leadership
commitment will be on the general group promotion as opposed to the narrow
individual interests. Thus professionalism is the capacity of the members of a
group to subordinate their individual interests to the group objectives, though
as a means to achieving the former.
The study of the subject of leadership is as old as
civilization itself and the philosophers of yore, as well as modern management
analysts have tried to analyse and bracket the attributes, characteristics and
dynamics that go with leadership in men. Similarly leadership styles variously
described as autocratic, benevolent and otherwise have been analysed and the
situational requirements for their practical application identified.
It is pertinent to ask as to why then most men,
otherwise competent and qualified, who occupy leadership positions, fail to
provide effective leadership. To understand this phenomenon one should
appreciate that the effectiveness of a leader depends as much on his own
leadership abilities as on the cumulative influence of the various factors that
make up the organizational environment in which he operates. Understanding and
analyzing these secondary causes that determine the functional effectiveness of
a leader can only bring totality to the analysis and appreciation of
leadership. What then are they?
National
Characteristics
Peoples of various nations have distinctive
characteristics, which, among other things, influence their approach and
outlook to the organized way of working. The outstanding revival of Japan and
Germany from the ravages of the Second World War is more due to the collective
organized will of their people than due to any outstanding leadership
contribution. In this context it is pertinent to quote from the Nazi
intellectual Joseph Goebbels’ last testament to his people, written before his
decision to give up his life in solidarity with his Fuehrer at the time of the
disintegration of the Third Reich:
“In doing this, I believe that I am doing the best
service I can to the future of the German people. In the hard times to come,
examples will be more important than men. Men will always be found to lead the
nation forward; but a reconstruction of our national life would not be possible
unless developed on the basis of clear and obvious examples.”
Thus the national ethos developed over a period of
time by the examples set by the leaders and the led alike has a definitive
bearing on the functioning of the leadership. Likewise, the seemingly
ineffective leadership in a given situation may be due to the lack of a
perceivable national or organizational ethos as the case may be.
In one of its reports on the economies of the Third
World countries, the World Bank had inferred that the poor state of their
economy is due to the lack of managerial skills. To this it can be added that
the poor sense of organizational commitment of the people in these countries
has much to do with the tardy economic progress.
Organizational
Nature
Organizations vary in their nature and scope and with
them the content and extent of leadership. Broadly, organizations can be
categorized as social, political and business or industry. Structurally, the
social organizations are less cohesive and the leadership has to possess
extraordinary commitment to have any impact for generally, service being the
only motive of these organizations, personal sacrifices are implicit with their
leadership positions.
Ideology, power or the pursuit of it provide
cohesiveness and bondage to political associations and this unambiguity is at
once the strength and the weakness of their leadership. The success or even the
survival of the leadership lies in its ability to indoctrinate the organization
with the professed ideology on the one hand and by actually achieving or
seeming to achieve political power for it on the other.
However, the scope of the present analysis primarily
confines itself to the business and industrial organizations’ leadership
possibilities. In a country like India, where the concept of mixed economy is
pursued as a State policy, these organizations can be categorized as private
and public. Though the organizational aspects affecting their leadership are
the same, the functional features differ vastly. Private organizations have a
head start in that the commitment for obtaining a return on investment is the
main motivating factor of the leadership. The leadership is generally self
evolved as it is the major investors or the leading promoters who come to
occupy these positions. And this assures a continuity of commitment for
performance, made possible by the personal stakes the investment brings in its
wake. The loyalty to the organization and the authority in it, stem from this
source and the twin virtues of loyalty and commitment can easily be made to
percolate down the organizational ladder.
On the contrary, in the case of public organization
where personal investment is not a part of leadership, its commitment, and
loyalty are subjective. Owing to the State control, leadership is either
implanted from within or imposed from without the organization, as opposed to
its natural evolution in a private one. The policy is laid down by the State, often
without taking the individual organizational requirements into consideration,
and this invariably cramps the leadership style besides restricting its
authority.
Work
Ethos
Availability or otherwise of adequately educated,
sufficiently trained and properly motivated personnel in the organization in
the final analysis determines leadership effectiveness. The presence of such
personal attributes as devotion to duty, integrity of character and
self-discipline in the personnel manning an organization adds to its effectiveness
even under mediocre leadership. On the other hand, even an outstanding
leadership will be ineffective in an organization devoid of these
characteristic in its people.
Essentially, leadership function is to provide policy,
give direction, impart dynamism, create harmony, infuse morale, and develop
skills besides planning for the growth of the organisation. Basically, it is
the people of the organization who have to put in their combined effort, backed
by their collective will, in order to make the organization function
effectively. When the effort is lacking or the will is absent in the people,
the best of leadership comes to grief in such an organization.
Morale
Factor
Morale is all about an individual’s disposition as
regards to discipline and confidence. Thus essentially, it is a state of mind
influenced as such by the background of the individual concerned and the
environment in which he operates. Though it appears to be a personal phenomenon,
no other single factor affects an organization as the level of morale in its
manpower. The twin tasks of inculcating discipline and infusing confidence in
the people of an organization can be achieved by giving attention to the
individual’s basic as well as higher needs. We may call this morale management.
Many modern methods have been developed to improve the morale of the people in
an organization and one of the more effective ones is the concept of ‘quality
circles’. The impact of quality circles on behavioral changes is summarized by
BB. Skinner thus: “By a careful cultural design, we control not the final
behavior, but the inclination to behave - the motives, the desires, and the
wishes. The curious thing is that in that case the question of freedom never
arises.”
Since various organizational aspects interact and
influence the morale level of the people, the same are to be properly
structured as to maintain a healthy
morale level. Any leadership can ignore morale management at its own peril,
illustrative of this morale factor is the defeat, often, of well organized and
well equipped armies but lacking in morale, at the hands of motivated though
ill-equipped and loosely organized troops.
Leadership effectiveness thus depends to a great
extent on various factors inherent in the organizational environment. The
purpose of this article, however, is neither to propagate the theory of
leadership susceptibility to the organizational environment, nor to provide
umbrage for the ineffective leadership as such. The conclusion, on the
contrary, is much different. It is aimed at focusing various organizational
ingredients that leadership has to reckon with and to highlight the need for
overcoming the shortcomings that are inherent in the given environment of an
organization.
This understanding of the organizational environment
with all its attendant strengths and weakness will enable leadership to mould
it to suit the functional needs of the organization. This indeed is the
hallmark of dynamic leadership. The first step towards achieving organizational
excellence is for the leader to show unmistakable faith in and visible
commitment of the organization. The art of leadership is in leading from the front
as opposed to chasing from behind.
Since an organization is conceived by human ingenuity
to perform those tasks collectively which could not otherwise be performed
individually, coordination among the people is a prerequisite for achieving
this aim. The onus is on the leadership to elicit co-coordinated effort from
the people. To sum up in sports parlance, the individuals of an organization
should function with the team spirit of relay racing. Where this spirit is
absent, the organization is transformed into an arena for a perpetual race of
hurdles. The referee, however, it is the leader and it is he who can call the
name of the fare.